Nexgrill Grills | Reviews &
Nexgrill: High Priced, Low Quality, Next To No Support
To most Americans 700 dollars is a big chunk of change. When the
investment in a gas grill reaches prices close to 1000 dollars, we expect a high quality, great performing
grill, which will definately last many years. Luckily you’re reading Nexgrill Grill Reviews, because all they offer
from the previous sentence is the price tag.
Nexgrill is another Chinese manufactured grill being sold at Lowes and other big box
discount stores. They also sell grills under the Charmglow brand and Kirkland brand names.
Several big stores, including Costco, have discontinued these grills due to quality issues and
recalls. At this point only a few models remain at Lowes stores, and these may be discontinued
The current lineup at Lowes is geared towards
big grills at big prices. The price for the lowest Nexgrill model starts at $649 and ranges up to $1299
for the island unit. While the island grill is attractive, for this price, cooking performance and
quality should be consistent with appearance. The cooking area of these models ranges from 787 to 925
square inches with BTU outputs of 60,000 and 77,000 respectively.
One of the main issues with Nexgrill is their
reputation for poor customer service and difficulty of contact. Until recently there was very little
information regarding replacement parts, however, they recently launched a website with contact numbers and grill
manuals. Still, their customer service department has been inundated with parts replacement requests and
warranty claims. They simply cannot keep up with the number of customers ordering parts. You
can expect a long wait on hold, and good odds that your part is backordered.
Let’s face it, these certainly are not inexpensive
grills. They are both full featured and good looking, but are also plagued with
cheap, low quality parts and materials. General manufacturing defects have
been reported, with the most common problem being faulty regulators. Nexgrill grills
use almost all low quality 430 stainless steel and powder coated steel interior and
exteriors. The burners could be a little more powerful, and are slightly uneven in
heating. In addition, and as common with this level of quality, the internals will generally rust after
Overall, Nexgrill grills offer little
value or quality and at this price a better grill could easily be had. A Weber Genesis, Napoleon Mirage,
or Broil-King Sovereign would be a much better choice.
• Full featured
design and appearance
• All lower
quality 430 stainless
You can view the Nexgrill models below, or
you may also like to read Weber Grill
Reviews, Members Mark Reviews, and Napoleon reviews as higher
quality alternatives to Nexgrill.
Nexgrill 5 Burner
Buy a Nexgrill